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Manage change requests

Learn how admins on DBC and ELC plans can review, approve, or reject member change requests for locked digital business card fields.

Updated today

Overview

Required subscriptions: This feature is available for DBC and ELC plans.

Admins can lock certain information on members' digital business cards to maintain consistency and branding. If a member needs to update locked information, they can submit a change request for admin review. Changes do not take effect until an admin approves them.

This ensures your team’s digital cards stay accurate and on-brand while allowing flexibility for updates.


How to review and approve or deny change requests

Follow these steps to approve or reject requests:

  1. Log into your Popl dashboard.

  2. Click Admin in the left sidebar.

  3. Click Requests.

In the Requests page, you’ll see all pending changes submitted by your team members. Each request shows the specific change proposed.

  • To approve a request, click Accept.

  • To reject a request, click Reject.

Keep in mind: A snackbar notification will appear at the top of the dashboard confirming your action.

Common issue: If requests aren’t appearing, confirm that you’re logged in as an admin and that members have submitted changes for locked fields.


Bulk approving or rejecting requests

To save time, you can handle multiple requests at once:

  1. Click Select All on the Requests page.

  2. Click either Accept or Reject from the action bar at the bottom of the screen.

This is helpful for quickly handling multiple similar updates from your team.


Viewing how members submit change requests

If you’d like to understand how team members submit requests, click here to view the related help article.


💡 Tip

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