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Ordering a custom accessory (non-Teams)

You can order a Popl accessory with your company logo or custom artwork from our website, popl.co!

Updated over 3 weeks ago

Required Subscriptions: You can link a custom Popl accessory to any Popl account using the Popl app. With Popl Teams, you can also activate a Popl accessory to any teammate's account. Learn more here.

Overview

Customize your Popl accessory with your company logo or unique artwork to make a lasting impression. Follow the steps below to create and order your personalized Popl product.


Step 1: Choose Your Custom Accessory

Visit the Popl Custom Collection and select the accessory you'd like to customize: Popl digital business card Alternatively, you can submit a customized order form using this link to start the process.

​Note: Each product page provides detailed information and customization options specific to the accessory.


Step 2: Select Logo Placement

On the product page, choose your preferred logo placement:​

  • With Popl logo on back: Your custom design will appear on the front, with the Popl logo on the back.

  • No Popl logo on back: Your custom design will appear on the front, and the back will be blank.​


Step 3: Customize Your Design

  1. Click "Create Your Own" to open the customization tool.

  2. In the right toolbar, click "Upload image..." to add your logo or artwork.

  3. You can also add text to your design and customize the size and fonts

  4. For orders placed using the customized order form, the design team will generate mock-ups of your custom design and send them for your review prior to production.

You can view examples of customized digital cards on the product pages linked above, or browse a broader range of mockups at the All Devices page.

Design Guidelines:

  • Use high-resolution files: SVG, PDF, EPS, or AI formats are recommended for optimal print quality.

  • The uploaded image will cover the entire front surface of the accessory.

  • Avoid including QR codes in your design; all Popl devices come with a built-in, dynamic PopCode.

Keep in mind: For a specific background color, incorporate it into your uploaded image.​

Note: All Popl devices have a Popl QR code that will be linked to your profile upon activation. You will activate your Popl accessory after receiving it in the mail.


Step 4: Choose Product Variations

Depending on the accessory, you may have options to select:​

  • Color: Choose between black or white variants.

  • Material: For metal cards, note that your logo will be color printed and not edge-to-edge.

Note: ​Only one side of the accessory is customizable.​


For orders placed through the customization form, ensure you complete payment using the provided payment link or by selecting 'Pay online' on your invoice. Production begins after payment confirmation.

Step 5: Add to Cart and Checkout

Once satisfied with your design:​

  1. Click "Add to Cart".

  2. Proceed to checkout to complete your purchase.

Note: Custom orders have a typical processing time of 1-2 weeks, with delivery taking up to 3 weeks. You will receive a tracking update once your order ships.


Additional Information

  • Shipping: Custom products are shipped separately from non-custom items. You will receive a tracking update as soon as your order is shipped.

  • Returns: Custom items are non-returnable. For questions, contact [email protected].

  • Activation: Upon receiving your accessory, activate it using the Popl App.


For further assistance or bulk orders, please reach out to our support team or visit our Help Center.


💡 Tip

Need more help? Get support from our team

Chat with us or email us at [email protected]

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