Overview
Required Subscription: Event Lead Capture, Digital Business Card
Managing a team’s accessories is available on team plans. Any Popl user can use an accessory.
The Accessories page lets team admins manage Popl accessories, like cards, badges, and keychains, in one place. You can see who each accessory belongs to, activate new ones, and reassign or deactivate them as your team changes.
Opening the Accessories Page
Click Admin in the sidebar, then select Accessories.
Use the search bar, or click Filter to narrow the list by subteam or member.
The page lists every activated accessory and the member it’s assigned to. Click any accessory to see its name, unique ID, and owner.
Activating a New Accessory
You’ll need the Popl mobile app to activate accessories: Popl for iPhone or Popl for Android.
On the Accessories page, click Activate accessory in the top right corner.
Search for or select the member you’re activating it for.
A QR code appears next to the member’s profile.
Open the Popl app on your phone and scan the QR code.
The accessory is now linked to that member’s card.
To activate an accessory directly in the app, see How to activate a physical accessory.
Reassigning an Accessory
Popl accessories are reusable. When someone leaves or changes roles, you can give their accessory to someone else.
Click the accessory in the list.
Open the Owner dropdown and choose the new member.
Click Update.
The accessory now opens the new owner’s Popl card when it’s tapped or scanned.
Deactivating an Accessory
Deactivate an accessory when it’s no longer needed or can’t be retrieved.
Click the accessory in the list.
Click Deactivate at the bottom of the window.
Confirm.
Deactivating disconnects the accessory from all Popl cards. You can activate it again for any card at any time.
Getting More Accessories
Accessories aren’t included with team plans; they’re purchased separately. Teams can request custom accessories by contacting [email protected]. Standard Popl accessories are also available on Amazon.
Troubleshooting
Issue | What to check |
An accessory isn’t on the Accessories page | Only activated accessories are listed. Activate it first. |
You can’t reassign or deactivate an accessory | Confirm you’re a full team admin, and that the accessory belongs to a member of your team. |
The accessory opens the wrong card | Check the accessory’s owner on the Accessories page, and reassign it if needed. |
💡 Tip
Need more help? Get support from our team
Chat with us or email us at [email protected]