Overview

Required Subscription: All users have access to delete their individual profile.

Learn how to permanently delete a Popl account - either as an individual from the app or as a team admin through the Teams dashboard. Understand the impact of deletion, including removal of all associated data, and when to choose alternatives like deactivation or removing a member without deleting their data.

Note: For full Teams account deletion or support, contact Popl via email or chat.

Quick Message

We’re always working to improve the Popl experience, and your feedback means the world to us 🤍

If you're considering deleting your account, we’d love to know why. Please share your thoughts at [email protected]. We truly appreciate the insight!

Deleting Your Account as an Individual

As a free, Pro, or Pro Plus user, you can delete your Popl account directly from the Popl app in just a few taps:

Open the Popl App
Go to Settings
Scroll to the very bottom
Tap Delete Account

⚠️ Important: This action is permanent and will remove all associated data from your account. We cannot reverse this action.

If you are unable to delete your account from your mobile device, please reach out to us via email at [email protected] or the chat messenger on the dashboard with your email address and Popl profile link.

Note: Please make sure that your Popl app is updated to the latest version.

Deleting a Member's Account (Teams)

If you need to fully remove a team member and delete all associated data, follow these simple steps from your Popl Teams dashboard.

How to Delete a Member’s Account

Log in to your Teams Dashboard
Click into the member’s card you’d like to delete
Tap the three dots (•••) in the top-right corner
Select Delete Member
Confirm by clicking Yes, Delete Member

⚠️ Important: This action is permanent and will remove all associated data from your account. We cannot reverse this action.

Need help managing team roles or want to deactivate instead of delete?
Reach out to us at t[email protected]—we’re here to help!

Keep in mind: Deleting a member will delete all data associated with that member (i.e. leads, insights, cards).

If you do not want to delete the member's data, you can choose the Remove member option instead. This will remove the member from your team but allow them to keep their card with their data.