Overview
If you subscribed to Popl through Apple's App Store and need to cancel your subscription or delete your account, the process is straightforward. This guide will walk you through the steps to cancel a Pro or Pro+ Popl subscription, including trials, directly from your iPhone, as well as provide instructions for permanently deleting your Popl account.
Steps to cancel your Popl subscription
Open the Settings app on your iPhone.
Tap your Apple ID (your name at the top of the Settings menu).
Select Subscriptions from the options.
Scroll through your active subscriptions to find Popl.
Tap on Popl and choose Cancel Subscription to complete the process.
Refund Requests
If your subscription was processed through the Apple App Store and you wish to request a refund after cancellation, you can do so by visiting Apple's official refund request page. This process is separate from canceling your subscription and will require you to log into your Apple account.
Notes
Canceling your subscription ensures that you won’t be charged for the next billing cycle. However, you will retain access to your subscription benefits until the end of the already-paid billing period.
If you have multiple Popl subscriptions tied to different accounts, ensure you cancel the correct subscription under your Apple ID.
Deleting your account will result in the loss of all associated data and access. Make sure to back up any important information prior to initiating a deletion request.
By following these steps, you can easily manage and cancel any Popl subscriptions tied to your Apple account.
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