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How to cancel your subscription through the Google Play Store

Learn how to cancel an Individual Popl subscription through the Google Play store.

Updated over 3 weeks ago

Overview

If your Popl subscription was purchased through Google Play, the cancellation process needs to be performed through the Google Play Store.

Steps to cancel your Popl subscription:

  1. Open the Google Play Store on your device.

  2. Go to "Subscriptions" under your account menu.

  3. Select the Popl subscription you want to cancel.

  4. Follow the on-screen instructions to confirm the cancellation.

For additional help, please visit this support page: How to Cancel a Google Play Subscription.

Requesting a Refund via Google

If you subscribed via Google and want to request a refund, you can do so directly through Google Play's refund process using the instructions listed here: Google Refund Request Link.

Notes

  • Downgrade to Free Plan: When you cancel your Popl Pro or Pro+ subscription managed by a third-party platform, your account will automatically downgrade to the free version at the end of the billing cycle. This ensures that you retain access until that time.

  • No Further Charges: Once your subscription is canceled properly, no additional payments will be taken from your account.

By following these instructions, you can confidently manage your subscription and avoid unwanted charges.


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