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How to cancel a free Pro or Pro+ trial

Learn how to cancel a free trial as an individual user.

Updated today

Overview

If you wish to cancel your free Pro or Pro+ trial subscription for Popl before it converts into a paid subscription, follow the instructions below. Canceling ensures you avoid any charges at the end of the trial period.


Steps to cancel via Apple App Store

  1. Open the Settings app on your iPhone or iPad.

  2. Tap your Apple ID at the top of the screen.

  3. Select Subscriptions to view active subscriptions.

  4. Find the Popl subscription and tap on it.

  5. Tap Cancel Subscription and confirm your choice.

Alternatively, you can:

  1. Open the App Store app.

  2. Tap the Apple ID icon in the top right.

  3. Select Subscriptions, locate Popl, and select Cancel Subscription.


Steps to Cancel via Google Play (Android)

  1. Open the Google Play Store app on your device.

  2. Tap the profile icon (top-right corner).

  3. Go to Payments & Subscriptions > Subscriptions.

  4. Find the Popl subscription and tap Cancel Subscription.

  5. Follow the prompts to confirm the cancellation.

Tip: If you cannot locate the Popl subscription under your current account, check other email accounts you may have used during sign-up.

Important Notes

  • You must cancel your subscription before the trial period ends to avoid charges.

  • Once canceled, verify that your subscription status is marked as "Expired."


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