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All CollectionsPopl Teams
Premium Tier White Glove Service
Premium Tier White Glove Service

On our premium tier, we will fully set up and help you manage your team!

Updated over 10 months ago

Our Premium Tier offers:

  • Fully Managed Account Setup (We act as your Admin)

    • After your first meeting with one of our talented Customer Success Managers, we will have a clear understanding of your goals for Popl.

    • Setting up your account includes:

      • create templates with your company branding

      • add members

      • create and organize members into subteams

      • and anything else to get your team fully ready to start sharing

  • Priority Onboarding & Team Training

    • You will get priority scheduling for your admin training and your full-team training.

  • Guaranteed Same Day Response (During Business Days)

    • We prioritize communication with our Premium customers. During business hours, response time will most likely be within 1-2 hours and we guarantee same day response. Responses outside of business hours will receive a 24 hr response time at most.

  • Unlimited Full Team Trainings

    • Once your account is fully set up, we will schedule your first full-team training.

    • Our team will continue to provide ongoing, priority support even after your members are fully onboarded.

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