Our Premium Tier offers:
Fully Managed Account Setup (We act as your Admin)
After your first meeting with one of our talented Customer Success Managers, we will have a clear understanding of your goals for Popl.
Setting up your account includes:
create templates with your company branding
add members
create and organize members into subteams
and anything else to get your team fully ready to start sharing
Priority Onboarding & Team Training
You will get priority scheduling for your admin training and your full-team training.
Guaranteed Same Day Response (During Business Days)
We prioritize communication with our Premium customers. During business hours, response time will most likely be within 1-2 hours and we guarantee same day response. Responses outside of business hours will receive a 24 hr response time at most.
Unlimited Full Team Trainings
Once your account is fully set up, we will schedule your first full-team training.
Our team will continue to provide ongoing, priority support even after your members are fully onboarded.