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Premium Tier White Glove Service
Premium Tier White Glove Service

On our premium tier, we will fully set up and help you manage your team!

Updated over a week ago

Our Premium Tier offers:

  • Fully Managed Account Setup (We act as your Admin)

    • After your first meeting with one of our talented Customer Success Managers, we will have a clear understanding of your goals for Popl.

    • Setting up your account includes:

      • create templates with your company branding

      • add members

      • create and organize members into subteams

      • and anything else to get your team fully ready to start sharing

  • Priority Onboarding & Team Training

    • You will get priority scheduling for your admin training and your full-team training.

  • Guaranteed Same Day Response (During Business Days)

    • We prioritize communication with our Premium customers. During business hours, response time will most likely be within 1-2 hours and we guarantee same day response. Responses outside of business hours will receive a 24 hr response time at most.

  • Unlimited Full Team Trainings

    • Once your account is fully set up, we will schedule your first full-team training.

    • Our team will continue to provide ongoing, priority support even after your members are fully onboarded.

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