Attempt Login
You can log in to your Popl Account using the Popl App or Popl Dashboard.
If you are logging in with the Popl App, double-check that your app is updated by going into your app store.
Confirm Correct Email
Confirm:
You are using the correct email that you initially created your account with
Check that there are no spaces or typos in the email
Once you've confirmed the correct email and if login fails, please reset your password.
Reset Password
1. Click "sign in with email"
2. Click "reset password"
3. Check your email for the reset password email and follow the instructions
Log in with New Password
Attempt to log in with the correct email and new password.
If login fails, please try all other possible emails you may have used to create the account.
Possible Technical Issue
If you have tried all of the steps above to no avail, you may be experiencing a technical issue which we'd be happy to assist you with via chat or email at [email protected].
Please send us your Popl account email as well as your Popl URL link (poplme.co/...).
If you are receiving a specific error, please send us a screenshot of the error so we can best assist you!