Overview
Required Subscription: All plans, including free. Signature templates for teams require Event Lead Capture or Digital Business Card.
Popl email signatures include your contact details, images, links, and a QR code that opens your digital business card.
Anyone can create their own signature, and team admins can create templates that keep every member’s signature consistent.
Creating Your Email Signature
Click My Cards in the sidebar.
Click Edit on the card you want to use.
In the card menu, under Sharing, select Email Signature.
Customize your signature in the editor. A live preview appears on the right.
Click Save before leaving the page.
Tip: For the best editing experience, use Google Chrome.
What You Can Customize
Section | Options |
Images | Profile picture, company logo, PopCode (QR code) logo, and an optional banner image (780 x 300 px recommended) |
Contact info | Name, pronouns, job title, company, phone number, and location |
Links | Links from your digital card |
Other | A disclaimer for legal or branding text, and the option to remove the PopCode |
Keep in mind:
Changes to your card’s About section, links, or lead capture form update your signature automatically.
Your signature shows one phone number from your card. The same number is used for the phone icon and the phone text.
Edits on the Email Signature page aren’t saved if you leave without saving.
Adding Your Signature to Your Email
In the Email Signature editor, click + Add to your email or Download.
Choose your email provider and follow the setup steps.
To use the HTML version, select Download, then Copy Signature HTML.
Email App Compatibility
Email app | What to know |
Outlook desktop and web | Paste your signature, or use the Outlook Add-In to apply it automatically. |
Outlook mobile apps (iOS and Android) | The Outlook Add-In doesn’t work in the mobile apps. Set your signature in the app’s own settings instead. |
Apple Mail on iPhone | Images may not display. Use the HTML version for the best results. Fonts may also appear larger than on desktop. |
Outlook in dark mode | Logos with transparent backgrounds may look gray. Use an image with a solid background. |
Note: Popl email signatures can’t be added to Popl follow-up emails. To include a signature in those, add it manually in your email app.
Signature Templates for Teams
Admins can create signature templates so every member’s signature follows the same branding.
Creating a Template
Click Admin in the sidebar, then select Email Signatures.
Click Create Email Signature Template in the top right corner.
Add contact info, images, and links, and turn individual fields on or off. You can also add a disclaimer.
Click Create to save.
To edit, duplicate, or remove a template, click the three-dot menu next to its name.
Assigning a Template
On the Email Signatures page, click + Add Members or Manage Members next to the template.
Search for members, or filter by subteam.
Check the boxes next to the members you want, or click Select All.
Click Assign.
Assigned members can view, copy, or download their signature. They can’t change fields that the template sets.
Enforcing Uniform Signatures
Turn on Create team cohesion to make the template the default signature for assigned members. This locks the template’s fields so members can’t edit them. If your team uses the Outlook Add-In, it applies the assigned signature automatically.
Turning Off Email Signatures for Your Team
To stop members from creating their own signatures, turn on the email signature restriction for their subteam.
Microsoft Outlook Add-In
The Popl Outlook Add-In syncs signatures to Outlook so members don’t need to copy and paste them. It works in Outlook desktop and web, but not in the Outlook mobile apps. For setup steps, see Use the Microsoft Outlook Email Signature add-in.
Troubleshooting
Issue | What to check |
An old QR code logo still appears | Clear your browser cache, log out and back in, and confirm your changes were saved. |
The signature doesn’t appear in the Outlook mobile app | The Add-In isn’t supported there. Set the signature in the mobile app’s settings. |
Images don’t show in Apple Mail on iPhone | Use the HTML version of your signature. |
The logo looks gray or cut off in Outlook | Use a logo with a solid background, and check that it isn’t cropped in the original file. |
A member can’t edit some signature fields | Those fields are set by an assigned template. Ask an admin to update the template. |
💡 Tip
Need more help? Get support from our team
Chat with us or email us at [email protected]