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How to cancel your Teams subscription

Learn how to cancel your Teams subscription.

Updated today

Overview

Here’s what you can do:

Adjust Your Plan

Need a different subscription level? We may have a better fit for you!
You can change the number of members or leads you need anytime at: dash.popl.co/team

Get Help from Our Team

Facing issues or something not working quite right?
Let our friendly support team help resolve any concerns before you decide.

Still Want to Cancel?

We understand - just know we’re here if you ever want to come back.
Learn how to cancel your Teams subscription in the following sections.


Cancelling your Teams Subscription

Note: You can only edit a Popl Teams subscription on a desktop computer.

Important: Popl Teams requires a minimum of 5 members. Even if you have fewer team members, billing applies for a minimum of 5 seats.

For Popl Teams yearly plans, editing your subscription will prevent it from auto-renewing at the end of your term.

If you are sure you want to cancel, you can proceed by going to:

  1. Click > Edit plan at the top right corner

  2. Then click > Cancel Popl Teams.

  3. Once you select Cancel Popl Teams, this will send an email to our team. Once our team receives your email, they will initiate cancellation.

Keep in mind: If you ever decide to come back, we’d be happy to continue providing value to you.

Contracts

If you're on a contract, you'll need to speak to your Account Executive or Manager about pausing or cancelling your subscription.


💡 Tip

Need more help? Get support from our team

Chat with us or email us at [email protected]

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