Important Update
As of September 8, 2025, Popl accessories for individual users (Free, Pro, Pro+) are only available for purchase through Amazon. Custom accessories are no longer available for individual users.
On or after September 8 → Address changes must be handled through your Amazon account. See instructions in Amazon’s guide: Amazon address change guide.
Ordered from Amazon
Change the address before the order ships
Go to Your Orders on Amazon.
Open the relevant Popl order and select Order details (or Change shipping address if available).
Choose a saved address or add a new one, then save.
If the order has already shipped
Address changes are no longer possible in Amazon.
Options:
Attempt cancellation (if still allowed) and reorder with the correct address.
Contact the carrier via your tracking page to request a reroute (not guaranteed).
Full details: Amazon – Change Your Order Information.
Notes
Refunds/cancellations for Amazon orders follow Amazon’s policies.
Custom accessories are no longer available for individual users.
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