Important Update
As of September 8, 2025, Popl accessories for individual users (Free, Pro, Pro+) are only available for purchase through Amazon. Custom accessories are no longer available for individual users.
On or after September 8 → Orders must be canceled through Amazon. See instructions in the Amazon order cancellation guide.
Ordered from Amazon
Requesting order cancellation
To cancel your Amazon order:
Sign in to your Amazon account.
Go to Your Orders.
Find your Popl order.
Select Cancel items and follow the prompts.
Important: Orders that have already shipped may not be eligible for cancellation. In this case, you can request a return/refund once the order arrives.
Full details: Amazon’s order cancellation guide.
Refunds and reordering
Refunds are issued directly by Amazon.
Reorders can be placed in our official Amazon store.
Custom accessories are no longer available for individual users.
💡 Tip
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