Overview
Required Subscriptions: Exporting leads is available only on Pro+ and Teams plans, while creating and importing leads is supported for all Popl users.
Popl Leads (or Contacts) are collected through various methods like sharing digital business cards, scanning, manual entry, or CSV import. Users can view, edit, filter, and organize leads in the dashboard, with advanced tools like tagging, exporting, and bulk actions available for Pro+ and Teams plans.
This ensures seamless follow-up and streamlined lead management across individuals and teams.
Popl Leads (Contacts)
Popl Leads and Popl Contacts are interchangeable terms. If you are on an individual plan (Free or Pro), you will see Contacts. If you are on a Teams plan, you will see Leads.
Lead Capture
A Lead or Contact in Popl can be created in several ways, depending on how you share your digital business card and capture a lead.
Sharing your Digital Business Card
A lead or contact is automatically created when:
You or a team member shares your Popl digital business card via:
Card URL link
QR code scan
NFC accessory tap
The lead completes your Lead Capture Form
Ways to Capture Leads
Paper Business Card β Scan using the Business Card Scanner
Digital Business Card β Upload PDFs or images via the Universal Digital Card Scanner
Event Badge β Scan badges using the Event Badge Scanner
Popl-to-Popl β Leads are automatically created when two Popl users connect
CSV Import β Bulk upload leads through the dashboard
Manual Entry β Add individual leads directly in the dashboard
Viewing Your Leads
As an individual user or Teams member, you are only able to view your leads or contacts.
As a Teams admin, you can view all leads made by the team.
If you would like to learn more about Admin vs. Member roles, you can click here.
To view and manage leads or contacts:
Access the Popl Dashboard
Click Leads or Contacts on the far-left navigation panel
Access the mobile Popl App
Tap the Leads or Contacts icon on the bottom menu
Inside the Leads Tab
Each lead or contact entry provides:
Contact info collected at the point of interaction
AI-enhanced data (like company info, title, industry, etc.)
Tags
Who the lead connected with
Lead type (e.g., QR scan, badge, manual)
CRM syncs
Connection date
Access this information by clicking on the lead or contact from the dashboard or tapping it in the mobile Popl App.
Export Leads
You can export your leads or contacts by CSV or a CRM integration on your Popl dashboard only.
Note: Exporting leads is available only on Pro+ and Teams plans.
How to:
1. Navigate to your leads page.
2. Select the leads you would like to export.
3. Click on Export in the top right of the page.
4. Then select whether to export your leads as a CSV file or to your integrated CRM.
Keep in mind: To export leads to your CRM, you must first have your integration connected. Once configured, your CRM will appear in the dropdown, and you can manually export leads.
Import Leads
You may want to import leads into Popl to keep all of your previous and new leads in one place. You can do this in two ways: CSV Import or Manual Entry.
Note: All Popl users can import leads or contacts.
CSV Import: Add Multiple Leads at Once
Need to upload a list of leads quickly? The CSV import option lets you bring in multiple contacts with just a few clicks.
How to:
1. Go to the Leads tab in your Popl dashboard
2. Click + Add Leads
3. Select Import via CSV
4. Upload your CSV file
Download the CSV Template (Highly Recommended)
This ensures your file is formatted correctly and all data maps smoothly.Or, upload your own CSV file
5. Map Your Fields
You'll be prompted to match your CSV columns to Poplβs lead fields:
First Name β βοΈ
Email β βοΈ
Company β βοΈ
Etc...
Take a moment to double-check these - accurate mapping ensures clean, usable data!
6. Final Step: Import!
Click Import Leads and watch your contacts flow into the dashboard.
Youβre now ready to manage, tag, and sync your new leads π
β
Manual Entry Import: Create a Single Lead
Need to quickly add one contact? Use the manual entry option to create a single new lead in just a few steps.
How to:
1. Go to the Leads tab in your Popl dashboard
2. Click + Add Leads
3. Select Create New Lead
Popl Teams Only
Choose the Lead Owner
Click Assign to set who the lead Connected With
4. Enter Lead Info
You can now:
Fill in the default lead fields
Add custom fields
Or import from an existing template (Teams only)
5. Final Step
Click Create Lead
Your new contact will now appear on the Leads page!
Create Test Leads
Use test leads to explore lead fields, exporting, and assigningβwithout using real data.
How to:
1. Click + Add Leads
2. Select Create New Lead
3. Click Autofill Test Lead
π Need to Refresh the Data?
Click Autofill Test Lead again to generate new test info until you're happy with the sample fields.
4. Final Step
Click Create Lead
Youβll now see your test lead listed on the Leads page!
Edit Your Leads
Each lead entry in Popl is fully customizable, so you can keep your lead data clean, organized, and up to date.
What You Can Do with a Lead
For any lead, you can:
Edit their information
Save as a contact in your phone's address book
Send an email directly from the dashboard
Add tags for easy filtering and organization
Reassign the lead to another team member (Teams only)
How to edit a lead:
1. Click into the lead from the Leads page
2. Select Edit
3. Make your updates
4. Click Update to save your changes
Filtering Your Leads
Admins can view all leads, while team members only see their own with limited filter options.
Note: Only admins can access leads for other members. Your members will only have access to their own leads with limited options for filtering.
Available Filters
Use the filters at the top of the Leads tab to sort by:
Subteams β Filter by specific groups or teams within your organization
Members β View leads captured by individual users
Campaigns β Group of leads tied to a specific outreach or event
Tags β Custom labels added to organize and segment leads
Export Status β Shows whether a lead has been exported or not
Lead Type β How the lead was added (e.g., scanned card, Popl link, CSV upload)
Engagement Level β Whether a lead connected with one or multiple team members
Date Range β Filter by when the lead was collected
This makes it easy to organize and analyze your data quickly π§Ή
Bulk Actions
Need to manage multiple leads at once? Popl makes it easy with bulk actions - saving you time and keeping your workflow efficient.
Bulk actions appear when you click Select all on the Leads tab. A black action bar will appear at the bottom of the screen with the following options:
Available Bulk Actions
Add to Campaign β Assign selected leads to a specific Popl campaign for targeted messaging
Add Tag β Apply a custom tag to organize and filter selected leads
Remove Tag β Remove existing tags from selected leads in one click
Reassign β Transfer selected leads to another team member for follow-up
Send Email β Email all selected leads at once for outreach or updates
Export β Download selected leads as a CSV file or send them to a connected CRM (like Salesforce or HubSpot)
π‘ Tip
Need more help? Get support from our team
Chat with us or email us at [email protected]